Job responsibilities:
- Handling inbound client calls to resolve inquiries, issues, claims or complaints
- Conducting outbound calls in line with campaigns and business needs
- Responding to written client inquiries
- Entering and updating data in relevant systems during and after each client interaction
- Managing, analyzing and working with CRM databases
- Providing basic information about the Company’s products and services
Job requirements:
- Previous experience in customer support or sales is preferred (but not mandatory)
- Strong communication and interpersonal skills
- Clear and professional verbal and written communication
- Ability to multitask, demonstrate resourcefulness and take initiative
- Fast learner with adaptability to change
- Calm, wellorganized and capable of handling challenging situations
- Good knowledge of computer tools (MS Office)
- Teamoriented mindset with a proactive “cando” attitude
Benefits of the job:
- work in a stable, reputable, and familyoriented company
- opportunities for advancement and career development in an international environment
- various professional training and development programs
We take care of your career development.
We are committed to the holistic development of our employees, which is why we give them the opportunity to:
We provide a variety of opportunities.
Work should not be monotonous, so our employees have the opportunity to:
• collaborate with different departments, areas and companies,
• work in an international environment,
• co-create the future of the Triglav Group.
We care about your well-being.
We strive for good interpersonal relationships:
• We respect all colleagues,
• We keep our promises to employees,
• Our managers ensure the professional growth and development of employees.
Employment is offered on a permanent basis, with a six-month probationary period. Only candidates who are shortlisted and contacted in the further stages of the selection process will receive feedback.
