Zavarovalnica Triglav, d.d., introduced a zero tolerance of fraud and thus clearly expressed its commitment to fair, responsible and legitimate business operations. The fraud management policy is based on three pillars: prevention, detection and investigation of fraud. These three pillars of anti-fraud defence are integrated in all business processes in our insurance company and enable fraud management across the entire range of its operations.
By managing insurance fraud and other criminal offences we will lower our costs and the costs of our clients. Help us be more effective in preventing, detecting and investigating fraud by telling us about attempted or committed cases of fraud.
Involvement of employees in the prevention of insurance fraud
Triglav employees are trained to prevent and detect insurance fraud. A training course includes more than 1,500 employees involved in underwriting and claims settlement. Training is of crucial importance for raising employee awareness regarding the negative consequences of fraud as well as for creating and promoting an anti-fraud zero tolerance culture.