Job responsibilities:
- Provide user support and assistance in the daily use of IT services and equipment.
- Receive, analyze, record, and resolve user requests and technical issues.
- Support the maintenance of workstations, laptops, peripheral devices, printers, and scanners.
- Assist in administering user accounts, access rights, and basic permissions within systems.
- Perform basic tasks with system services and technologies, including Active Directory, DNS, File, and Print services.
- Participate in activities related to installation, configuration, and updating of software and hardware.
- Share knowledge and best practices within the organizational unit, the Company, and the Triglav Group.
Job requirements:
- Basic knowledge of Active Directory and user account/access management.
- Familiarity with Windows operating systems, Microsoft 365 tools, and standard office IT equipment.
- Basic understanding of networking concepts, printing services, peripheral devices, and user equipment.
- Active knowledge of English language.
- Knowledge of database fundamentals and experience with ticketing systems is considered an advantage.
Benefits of the job:
We offer a dynamic role in an industry that is rapidly evolving worldwide in technological terms, providing excellent challenges and growth potential. You will be part of an international environment, with opportunities for continuous personal and professional development. We ensure ongoing training through specialized courses to expand your knowledge, as well as sharing of best practices within the Group. You will have the chance to work with cutting-edge technologies, continuously acquire new skills, and collaborate on projects in an international setting.
Exciting opportunities
Work should never be monotonous, which is why our employees have the chance to:
Career development opportunities
We strive for the comprehensive development of our employees, therefore we provide:
Stable work environment and job security
We care about your safety
We offer our employees a safe and stable working environment:
The employment is established for a definite period, on a full-time basis.
