A career is more than just a job, so it matters where you make it.
Becoming a part of Triglav

Vacancy

Claims Processing Associate
Employment
Claims Processing Associate
Area of work
Location
Podgorica
Application submission deadline
26/08/2026

For more than 125 years, the Triglav Group has forged strong bonds with our colleagues, customers and business partners. Together, we are working towards a secure future in which we can overcome life's challenges with confidence, responsiveness and ease. Join our team and join us in opening the next chapter of our shared story.

 

Job responsibilities:

  • receives clients and provides basic information to clients
  • records and files documentation (filling in a form for recording damages, taking a statement from the injured party, issuing a certificate specifying additional documentation that needs to be submitted...)
  • enters the application in the information system
  • scans/enters complete documentation related to application in the information system
  • performs the activity of making photo reports and enters the photo report with other documentation related to the damage survey into the information system
  • by order of the superior, creates a damage inspection report and enters the inspection report into the information system
  • per the superior's order, assesses the damage and determines the amount of the damage, and enters the calculation into the information system
  • by order of the superior, completes the documentation required for damage assessment and scans/enters the documentation into the claims processing application.
  • by order of the superior, forms the object of damage in the information system
  • by order of the superior, completes the documentation required for the liquidation of claims and scans/enters the documentation into the claim processing application
  • on the order of the superior, makes an uptodate entry in the information system, files the subject of damage electronically, forwards the documentation for further processing.
  • under the superior's order, performs the activities of recording claims, drawing up liquidation notices, drafting Settlement Agreements, drawing up payment orders, notices about payments made, filing claims, scanning/entering supporting documents and entering them into the information system
  • it performs damage settlement activities in accordance with the valid decision on the levels of authority
  • gives all the necessary information to the insured and injured parties regarding reported damages
  • cooperates in booking claims
  • cooperates with the medical examiner and other external assessors
  • cooperates in resolving complaints
  • prepares and reports to other organizational units within the Company

Job requirements:

  • IV1,
  • communication skills,
  • passive knowledge of a foreign language,
  • knowledge of appropriate software tools

Benefits of the job:

  • work in a dynamic environment,
  • cooperation and participation in projects and crosssectoral groups,
  • the possibility of advancement

Education and development - We create opportunities for lifelong learning and continuous professional development.

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Employment stability- e always stand by our associates

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Health and well-being, care for loved ones - We care about the well-being of our employees and their families

We provide a variety of benefits that support work-life balance:

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FIXED- TERM CONTRACTED

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