On Monday, the region experienced heavy rain and wind, followed by a hailstorm this morning that primarily damaged vehicles. Zavarovalnica Triglav encourages policyholders to report damage via the i.triglav digital office or through the form available on the company’s website.
Customers whose vehicles or real estate have been damaged by hail can submit claims quickly and easily using a form on this link. Claims can also be filed through the i.triglav digital office, which is accessible as a mobile app. For assistance, a free hotline is available at 080 555 555. Policyholders may also reach out to their insurance agent or visit their nearest Zavarovalnica Triglav branch to submit a claim. Although the deadline for reporting damage is three days after its occurrence, Zavarovalnica Triglav also considers claims filed after this deadline in cases involving storm damage.
Zavarovalnica Triglav strives to handle all cases as quickly as possible, when circumstances allow. Natural disasters require an even stronger response and priority action on the ground. Zavarovalnica Triglav representatives will telephone customers who file their claim remotelyas soon as possible to arrange the next steps to resolve the claim.
Visit this page for guidance on reporting damage caused by storms and hail. Here you’ll find a video from Uroš Metličar, Director of Property Claims at Zavarovalnica Triglav, explaining how to quickly report damage to vehicles, along with practical advice on how to respond to natural disasters and report any damage to real estate.
Damage to your vehicle caused by hail or other natural disasters is covered under B combination partial comprehensive insurance. Hail damage to real estate is included as a basic risk in all home insurance packages.
General tips for reporting damage to real estate
• Carry out all work in a safe manner and ensure your own safety first. No material damage is more important than your life.
• Start repairing the damage as soon as possible and document it properly. Take photos during the work. Keep all evidence related to the type and extent of damage, including damaged items and supporting documents such as invoices.
• Send notifications, questions, evidence, photos and other documentation to skode.premozenje@triglav.si.
Stay informed and manage risks
Extreme weather events are increasingly damaging people's property and crops. While we can’t prevent such events, we can take steps to be better prepared and respond effectively. The Triglav Vreme (Triglav Weather) app can be useful in these efforts, enabling users to activate push messages that warn them about various weather events so they can take timely action to protect themselves and their property.
And to better understand their exposure to natural disasters in their area, people can use the upgraded risk assessment functionality available in the i.triglav digital office. This tool allows users to check their property's risk level for earthquakes, floods, hail, lightning, and now landslides. Zavarovalnica Triglav developed this innovative feature in response to the most severe floods and storms in Slovenia’s history, which occurred in 2023, and highlighted the importance of appropriate insurance coverage against natural disasters.